ServiceNow, a
provider of cloud-based services to automate enterprise IT operations,
announced Wednesday
Part1
Part2
Part3
that it is raising the standard in enterprise cloud services by enabling advanced high availability as an included, no-additional-cost service to be made available to all customers in its standard data centers.
"High availability has traditionally been an exclusive luxury, available to only the largest, most sophisticated enterprise organizations," said Arne Josefsberg, ServiceNow CTO. "As a widely used global enterprise cloud service, our customers expect the best and we are constantly innovating to help keep their mission-critical data centers and business services more available than ever before. We believe ServiceNow advanced high availability will reset expectations for enterprise cloud service consumers in all industries."
ServiceNow has merged high availability (HA) and disaster recovery (DR) to enable exceptional service availability for hundreds of large global businesses. In the legacy model, disaster recovery is delivered using backup and restore operations that are prone to service disruption. With ServiceNow advanced high availability, replication will be automatic and recovery core to normal operations. Disaster recovery will no longer be managed by exception, but instead become part of standard operating procedure.
With advanced high availability, ServiceNow customers will receive a resilient, highly available cloud service for IT service automation. Customer production data will be replicated, in near real time, to a geographically separate data center using an active-active architecture. In the event of service disruption, the customer instance will quickly fail over to an alternate data center. This architecture enables simultaneous delivery of both HA and DR and allows ServiceNow to offer its customers rapid service transition in the case of disaster or outage.
Part1
Part2
Part3
that it is raising the standard in enterprise cloud services by enabling advanced high availability as an included, no-additional-cost service to be made available to all customers in its standard data centers.
"High availability has traditionally been an exclusive luxury, available to only the largest, most sophisticated enterprise organizations," said Arne Josefsberg, ServiceNow CTO. "As a widely used global enterprise cloud service, our customers expect the best and we are constantly innovating to help keep their mission-critical data centers and business services more available than ever before. We believe ServiceNow advanced high availability will reset expectations for enterprise cloud service consumers in all industries."
ServiceNow has merged high availability (HA) and disaster recovery (DR) to enable exceptional service availability for hundreds of large global businesses. In the legacy model, disaster recovery is delivered using backup and restore operations that are prone to service disruption. With ServiceNow advanced high availability, replication will be automatic and recovery core to normal operations. Disaster recovery will no longer be managed by exception, but instead become part of standard operating procedure.
With advanced high availability, ServiceNow customers will receive a resilient, highly available cloud service for IT service automation. Customer production data will be replicated, in near real time, to a geographically separate data center using an active-active architecture. In the event of service disruption, the customer instance will quickly fail over to an alternate data center. This architecture enables simultaneous delivery of both HA and DR and allows ServiceNow to offer its customers rapid service transition in the case of disaster or outage.
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